Terms of Service

1. Agreement to Terms

By accessing and using the services of LV AI ("we," "us," or "our"), you ("client" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and LV AI, a company registered in the Netherlands with Chamber of Commerce number 94627592.

2. Description of Services

LV AI provides the following services:

• Custom website development and design
• Artificial intelligence integration services
• Web application development
• Consulting services for AI implementation
• Website maintenance and support
• Technical consultation and strategy development

3. Service Agreement and Project Scope

3.1 Project Proposal

All projects begin with a detailed proposal outlining scope, deliverables, timeline, and pricing. The proposal becomes part of these Terms when accepted by both parties.

3.2 Scope Changes

Changes to the agreed project scope must be documented in writing and may result in additional charges and timeline adjustments. We will provide a written estimate for any scope changes before implementation.

3.3 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete project requirements
• Supplying necessary content, images, and materials in a timely manner
• Providing access to existing systems or platforms as needed
• Timely review and approval of deliverables
• Payment according to agreed terms
• Compliance with applicable laws and regulations

4. Payment Terms

4.1 Pricing and Invoicing

Prices are quoted in Euros (EUR) and include applicable Dutch VAT. Invoices are sent electronically and payment is due within 14 days of invoice date unless otherwise agreed.

4.2 Payment Methods

We accept payments via:

• Bank transfer (SEPA)
• Credit cards (Visa, Mastercard) processed securely through Stripe
• Other payment methods as agreed in writing

4.3 Late Payments

Late payments may incur interest charges of 1% per month. We reserve the right to suspend services for accounts with overdue payments exceeding 30 days.

4.4 Project Deposits

Projects typically require a 50% deposit before work begins, with the remainder due upon completion. Larger projects may have milestone-based payment schedules.

5. Intellectual Property Rights

5.1 Client Content

Clients retain ownership of all content, data, and materials provided to us. Clients grant us a license to use such materials solely for the purpose of providing services.

5.2 Developed Work

Upon full payment, clients receive ownership of custom code and designs specifically created for their project. This excludes:

• Third-party software and frameworks
• Our proprietary tools and methodologies
• General techniques and know-how
• Open-source components

5.3 Portfolio Rights

We reserve the right to use completed projects in our portfolio and marketing materials unless confidentiality agreements specify otherwise.

6. Warranties and Disclaimers

6.1 Service Warranty

We warrant that our services will be performed with professional skill and care in accordance with industry standards. We provide a 30-day warranty for bug fixes on delivered work.

6.2 Disclaimer

Except as expressly stated, we provide services "as is" without warranties of any kind. We do not guarantee:

• Specific results or outcomes from AI implementations
• Compatibility with all third-party systems
• Uninterrupted or error-free operation
• Performance under all conditions

7. Limitation of Liability

Our total liability for any claim arising from these Terms or our services shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

We shall not be liable for indirect, consequential, or punitive damages, including lost profits, data loss, or business interruption, regardless of the cause of action.

8. Confidentiality

We respect the confidentiality of client information and will not disclose confidential information to third parties without consent, except as required by law or to perform services.

Confidential information does not include information that is publicly available, independently developed, or rightfully received from third parties.

9. Termination

9.1 Termination by Client

Clients may terminate projects with 14 days written notice. Client remains responsible for payment of work completed up to the termination date.

9.2 Termination by LV AI

We may terminate projects immediately for:

• Non-payment of invoices
• Breach of these Terms
• Illegal or unethical use of our services
• Abusive behavior toward our staff

10. Force Majeure

We shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or technical failures of third-party services.

11. Dispute Resolution

Any disputes arising from these Terms shall first be addressed through good faith negotiations. If unresolved, disputes shall be subject to the jurisdiction of Dutch courts and governed by Dutch law.

For EU residents, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

12. Data Protection

Our collection and use of personal data is governed by our Privacy Policy, which complies with GDPR and Dutch privacy laws. By using our services, you agree to our data processing practices as described in the Privacy Policy.

13. Modifications to Terms

We may update these Terms from time to time. Significant changes will be communicated with at least 30 days notice. Continued use of our services after changes take effect constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with any project proposals and agreements, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

16. Contact Information

For questions about these Terms, please contact us: